Stableline  

Simply call 1300 520 122 where you will be greeted by Acacia EAP. From there they will talk with you about your needs and come up with a plan to help you.

Acacia EAP is staffed by psychologists who are equipped to talk to you about numerous issues which may be affecting your physical and mental wellbeing including:

•  Sleeplessness

•  Anxiety

•  Depression

•  Feelings of helplessness caused by drug and alcohol use

•  Gambling issues

•  Financial and legal worries

•  Relationship matters

•  Work place issues

•  and more

STABLELINE can assist you to find solutions to situations you may be having in the workplace.

Absolutely. Talking to someone independent and professional may provide you with solutions.

Acacia EAP is staffed 24/7 and will work with you to make a time that works. You can always talk over the phone at a scheduled time.

STABLELINE is the name of our industry assistance program. Acacia EAP is the professional service provider contracted by Racing Victoria to provide the service of our participants. Acacia EAP provides the psychological services and offers the highest industry standards. They are completely independent of Racing Victoria. 

You can find out more about Acacia EAP at their website: https://www.eapcounselling.com.au/

Acacia EAP is the organisation that manages your care and your personal details. They are bound by strict confidentiality codes of practice.

Acacia EAP provides Racing Victoria with a completely anonymous report on a quarterly basis that summarises usage / gender and general issues such as relationship / drug and alcohol issues / loss and grief issues etc.

Apart from good governance of the program, Racing Victoria will use the data to develop future assistance projects for industry personnel.

Nothing. Acacia EAP has no responsibilities beyond helping licensed personal via the provisions of counselling services.

Yes. If your psychologist thinks you are at risk of harming yourself or another person, then they are required by law to inform necessary parties. Like your partner if you were at risk or the police if they feared somebody else was at risk.

STABLELINE enables you to access the first four sessions free. If you are working with a psychologist and you both decide that you will need more sessions, then they will work to transition you onto a Mental Health Care Plan which is Medicare (government) supported psychologist sessions.